Uninstall Guide

1. Open the Windows control panel and select "Programs and Features"
2. In the list of programs, select "AnalyticsGate OnPrem Reporting" and click "Uninstall"

 

Notes

• Alternatively, with new Windows versions you can also go to "Apps und Features"
• In the uninstallation process you can specify whether you want to delete only the program files or all user data

Uninstall AnalyticsGate OnPrem Reporting - versions smaller than 6.0

Uninstalling services

• Navigate to the reporting folder in the AnalyticsGate installation directory (the default should be the Qlik Share directory “C:\QlikShare\Reporting”)
• Start “AGRSupportTools.bat” as an administrator
• In the menu enter the number 4 (“Uninstall Windows service”)
• Uninstall both services (connector and renderer) by entering the numbers 1 and 2

Uninstalling Qlik Entries

1. Removing the analytic connection

• Navigate to the Qlik Management Console
• On the left side select “Analytic connections”
• Delete the “SER” connection

2. Removing the virtual proxy

• Navigate to the Qlik Management Console
• On the left side select “Virtual proxies”
• Delete the “ser” virtual proxy

3. Removing the security rules

• The security rules were not created automatically so below are only the security rules recommended by our installation guidelines
• Navigate to the Qlik Management Console
• On the left side select “Security rules”
• Remove the following security rules: “AG_User”, “AG_Shared_Content”, “AG_On_Demand”, “AG_License”, “AG_Tag”, “AG_Scheduler”.

4. Removing the example applications

• If you have selected “Install Examples” during the installation process, then four Qlik applications were installed
• Navigate to the Qlik Management Console
• On the left side select “Apps”
• Remove the following applications: “Executive Dashboard -Fileloop Demo”, “Country -Sheetloop Demo”, “Reporting Task -Fileloop Demo”, “Reporting Task -Country Demo”

5. Removing the content library

• If you have been using a trial license, then you need to remove the AnalyticsGate content library
• Navigate to the Qlik Management Console
• On the left side select “Content libraries”
• Remove the “AnalyticsGate” content library.

Uninstalling the file system leftovers

1. Removing the certificates and log files

• Navigate to the “Roaming” folder of the user under which the services were running (e. g., “C:\Users\{service user}\AppData\Roaming”)
• Remove the “AnalyticsGate” folder
• If you have been running the tool “AGRSupportTool.bat” as a different user, then you need to remove the “AnalyticsGate” folder in the “Roaming” directory of that user as well.

2. Removing the installation folder

• Navigate to the “Reporting” folder in the installation directory of AnalyticsGate (the default should be the Qlik Share directory “C:\QlikShare\Reporting”)
• Remove the folder “Reporting”